Category: FAQ
Excerpt: Companies are facing growing challenges when it comes to managing their workforce flexibly and productively. But how can time fluctuations, skills gaps and administrative hurdles be overcome with modern WFM technology?
How WFM masters the challenges of personnel planning
The increasing complexity of workforce planning is presenting companies with new challenges: From managing flexible working models to making the best use of resources, many organizations are reaching the limits of traditional methods such as Excel and co. This is where modern workforce-management systems such as opcycWFM which utilize technologies such as machine learning, real-time analysis and automated processes to master these challenges efficiently.
Current challenges in workforce planning
Digitalization and the shortage of skilled workers have massively changed the requirements for personnel planning. According to a Study by Deloitte from 2023, over 74% of companies state that flexible working models are crucial to their competitiveness. At the same time, 68% report that the manual management of these models is too time-consuming and error-prone.
In addition, many organizations are under pressure to comply with legal requirements while taking employees’ wishes into account and maximizing efficiency at the same time. This requires innovative approaches to personnel planning.
WFM software as a solution
Machine learning for data-driven planning
With machine Learning, huge amounts of data can be analyzed in the shortest possible time. The technology recognizes patterns and trends that help planners to make more precise decisions. For example, seasonal fluctuations in workload can be recognized early on and shift planning can be adjusted accordingly.
Automated shift planning
Automation tools take over the time-consuming creation of duty rosters, but take into account complex variables such as:
- Employee preferences (e.g. preferred shifts)
- Availabilities and absences
- Compliance requirements such as rest periods and overtime regulations
Real-time analyses for quick adjustments
Through real-timeanalyses allows companies to keep track of absences, last-minute changes and over- or understaffing. This transparency makes it possible to react quickly to changes – be it by shifting shifts or deploying additional employees.
Integration and networking
Modern WFM systems like opcycWFM offer interfaces to other company systems such as HR software or payroll-solutions. This integration ensures a smooth flow of information and reduces redundant processes.
Mobile self-service functions
Employees can view their shifts via mobile platforms, absences request or swap shifts. This promotes personal responsibility and increases employee satisfaction.
Advantages for companies
Through the use of modern WFMtechnologies in personnel planning, companies can:
- Reduce costs by avoiding overstaffing and understaffing.
- Increase flexibility to respond to dynamic market requirements.
- Increase employee satisfaction by taking individual wishes into account.
- Improve efficiency through automation and integration of systems.
Experience opcycWFM live
Our workforce-management solution was developed specifically to address these challenges. With powerful functions such as Real-time monitoring, the automatizedn Shift planning, up to the nahtlessn Integration into your existing IT landscape. See for yourself and eExperience the advantages of opcycWFM in a non-binding On-Theand product demo or in an individual online demo with one of our WFM experts.
