Category: FAQ
Excerpt: Companies that continue to rely on Excel for their personnel planning struggle with inefficient processes, high administrative costs and rising personnel costs, which jeopardizes their competitiveness.
Excel in personnel planning: an expensive mistake?
Studies by Forrester Research impressively demonstrate the economic consequences and efficiency problems associated with traditional personnel planning methods such as Excel. Accordingly, companies that rely on rigid systems face significant challenges and risks that have not only financial but also operational consequences:
- Planning errors and overtime: Companies report frequent scheduling errors that lead to excessive overtime and increased operating costs. On average, these planning errors result in 10-15% higher personnel costs.
- High administrative effort: The manual effort involved in updating and managing Excel spreadsheets leads to a considerable loss of time. Companies spend up to 20% of their working time on administrative tasks.
- Productivity losses: Excel-based planning often suffers from a lack of transparency and data integration. This leads to a delayed ability to react to changes in personnel requirements and impairs the company's ability to make timely, well-founded decisions.
Automation and flexibility with opcycWFM
A modern workforce management system such as opcycWFM can overcome these challenges sustainably and offers numerous advantages:
- It uses advanced algorithms for precise personnel planning and forecasting. This leads to a more efficient use of resources and a reduction in personnel costs.
- By automating routine tasks and centrally managing all personnel-related data, companies can significantly reduce administrative work and save valuable time.
- opcycWFM offers a high degree of flexibility and enables rapid adaptation to changing working conditions and personnel requirements. This increases operational efficiency and promotes employee satisfaction by enabling a better work-life balance.
- Thanks to the integration and transparent presentation of all relevant data, the WFM enables well-founded and timely decisions. This improves the company's responsiveness and optimizes the use of resources.
Outdated systems such as Excel lead to inefficient personnel planning and increased costs due to incorrect planning and high administrative costs. In comparison, professional WFM solutions enable more precise planning, reduce costs and improve efficiency and productivity. The implementation of modern WFM systems therefore represents a strategic investment for service centers that ensures long-term operational benefits. We would be happy to show you what these benefits could look like in practice for your use case in a short, no-obligation online demo.
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