opcyc GmbH presents relaunch of the website and decoupling of the customer portal

opcyc GmbH, a pioneer in the field of innovative workforce management solutions, is proud to announce the successful relaunch of its website. The revised website and the decoupled customer portal set new standards in terms of user-friendliness and functionality.

The updated website, with its contemporary user interface and intuitive user guidance, is aimed specifically at interested parties who are planning to efficiently introduce or change their workforce management system. With detailed explanations of all the functionalities of the WFM suite, accompanied by screenshots, the website provides a transparent insight into the performance of opcycWFM. An overview of license costs according to module and function scope ensures maximum transparency when purchasing of the Software-as-a-Service solution (SaaS).

With its transparent communication, opcycWFM underlines its credo: the configurable, the operational, the affordable workforce management. Interested parties who would like more information or a detailed discussion of individual functions can conveniently book a personal appointment for an online demo via the website.

The customer portal was specifically decoupled in order to meet the specific needs of existing customers. Exclusive tutorials and step-by-step instructions are available to registered users in a closed area. This not only makes onboarding easier, but also helps to get the most out of opcycWFM. A separate archive provides additional documentation on data integration and current updates.

Both the website and the customer portal are continuously being developed and supplemented with useful content. Planned case studies and FAQs are intended to further optimize the user experience.

The decoupling of the website and the customer portal enables a targeted approach to different target groups. This strategic focus will be supplemented by additional channels and campaigns in the future.

“With the relaunch, we want to optimally serve the needs of our prospective and existing customers. The focus is on providing transparent insights into the performance of opcycWFM and offering individual support on the way to the optimal workforce management solution,” says Ender Tezel, Managing Director of opcyc GmbH.